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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mandi Rola

Mandi Rola

August 4, 2025

5  out of  5
rating by Mandi Rola
"Ryan was so easy to work with. He went out of his way to make sure I understood all the terms, was so polite and patient and was quick and efficient."
We responded:
"Thank you for your review, Mandi! I'm happy to hear that Ryan provided you with such a positive experience. Our team is dedicated to ensuring clear communication and efficient service. Let us know if there's anything else we can assist you with!"
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Nicole Schubert

August 1, 2025

5  out of  5
rating by Nicole Schubert
"Bradley was polite, helpful, and efficient while helping me add a vehicle to my policy."
We responded:
"Thank you, Nicole! I'm happy to hear that Bradley provided you with such polite and efficient service. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
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Eggo Nogo

July 31, 2025

5  out of  5
rating by Eggo Nogo
"Bradly was so patient and pleasant. Soft spoken understanding of using two different payments. And looking for ways to save. He is great. Thanks Bradley."
We responded:
"Thank you! I'm happy to hear that Bradly provided such a patient and pleasant experience. Our team is dedicated to offering understanding and helpful service. Let us know if there's anything else we can assist you with!"
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Kate Weldon

July 18, 2025

5  out of  5
rating by Kate Weldon
"Have had my auto insurance here for years. Any time I have a question, Pat has been extremely helpful. Today he made bundling home and car insurance super easy and quick. Pat really does treat you like a good neighbor."
We responded:
"Thank you for your review, Kate! I'm happy to hear that Pat has been so helpful with your insurance needs. It's great to know that bundling your home and car insurance was a smooth process. We’re always here to make things easy for you! Let us know if there's anything else we can assist with."
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lizzy

July 18, 2025

5  out of  5
rating by lizzy
"Joely was so helpful with getting my new car covered. I was really stressed and confused with how full coverage/deductibles work as this is my first financed vehicle, but she took the time to explain everything to me and help me pick what worked best for me. I will definitely recommend her to anyone looking for a helpful and courteous insurance agent!"
We responded:
"Thank you for your review, Lizzy! I'm happy to hear that Joely was able to assist you with your new car insurance and make the process easier for you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Danny M

July 18, 2025

5  out of  5
rating by Danny M
"Ryan did a great and thorough job going over my account. The PowerPoint was very helpful!"
We responded:
"Thank you for your review, Danny! I'm happy to hear that Ryan provided a thorough overview of your account and that the PowerPoint was helpful. Our team is dedicated to making sure you have all the information you need. Let us know if there's anything else we can assist you with!"
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Denise Rodriguez

July 17, 2025

5  out of  5
rating by Denise Rodriguez
"We’ve had a positive experience with everyone we’ve interacted with at State Farm. Our rep, Bradley, was thorough and did an amazing job explaining our policies, was extremely patient as I asked many questions, and informed us of perks we didn’t even know were available to us. He def went above and beyond for us! I’m glad we chose State Farm."
We responded:
"Thank you for your review, Denise! I'm happy to hear about your positive experience with our team, especially with Bradley. It's wonderful to know he provided thorough explanations and shared valuable information about your policies. We appreciate your trust in us and are here for any future questions or needs you may have. Thanks for choosing State Farm!"
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Barbara Capponi

July 17, 2025

5  out of  5
rating by Barbara Capponi
"Ryan was GREAT!! 👍 He took so much time with all details needed. I truly appreciate him, it's so unfortunate that it's so rare to come across a happy, cheerful person that treat's you with "RESPECT" and taking the time with you. Ryan is awesome 💯 Also the other's there are always very nice. Count your Blessings because you are truly blessed to have GREAT!! employee's. Thanks to all of your staff, especially "RYAN" SINCERELY, Barbara A. Capponi"
We responded:
"Thank you for your wonderful review, Barbara! I'm so happy to hear about your positive experience with Ryan. He truly is a valuable part of our team, and we're grateful to have him. It's fantastic to know that our entire staff made a positive impression on you. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Katherine Lyons

July 10, 2025

5  out of  5
rating by Katherine Lyons
"Pat from State Farm was absolutely amazing to work with! He was incredibly helpful, consistently reaching out and following up without ever being pushy. His persistence, professionalism, and clear communication made all the difference. Pat is thorough, honest, and genuinely persuasive—he took the time to explain everything in detail and made sure I understood my options. Thanks to his dedication, I ended up choosing State Farm, and I’m very happy I did. Highly recommend working with Pat if you want someone who truly cares about helping you get the right coverage!"
We responded:
"Thank you for your wonderful feedback, Katherine! I'm delighted to hear that Pat's dedication and professionalism made such a positive impact on your experience. It's great to know that his thorough approach and clear communication helped you feel confident in choosing State Farm. We truly appreciate your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Charlene Vianello

June 18, 2025

5  out of  5
rating by Charlene Vianello
"Dear Brian,Elizabeth was very helpful to myself and Mario Vianello.I felt very relaxed and she is very knowledgeable about the business.Thank You for having her on your team"
We responded:
"Thank you, Charlene! I'm happy to hear that Elizabeth made you and Mario feel comfortable and well-informed. We're grateful to have her on our team. If you need anything else, feel free to reach out!"
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Nicole Amodei

June 11, 2025

5  out of  5
rating by Nicole Amodei
"Just switched to State Farm recently. Pat reached out quickly and got me a great rate. Kallie was in the office next day and assisted me with signing paperwork. Quick and easy. Definitely recommend this office!"
We responded:
"Thank you, Nicole! I'm happy to hear that Pat and Kallie made your switch to our Philadelphia offie smooth and efficient. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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Shannon Collavini

June 3, 2025

5  out of  5
rating by Shannon Collavini
"The agent pat I spoke with was very helpful kind understanding and worked with me through the process I greatly appreciated the time he spent with me and explained all …"
We responded:
"Thank you for your review, Shannon! I'm happy Pat was able to assist you with kindness and understanding. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Arlene Barrett

June 2, 2025

5  out of  5
rating by Arlene Barrett
"Spoke with Bradley today about removing the lein on my car and he was very helpful, engaging, friendly and has good phone manners. He talked to me like a friend rather than a client and that very nice."
We responded:
"Thank you for your review, Arlene! I'm happy to hear that Bradley provided such a friendly and helpful experience. We strive to treat everyone like a friend, and it's great to know Bradley made you feel that way. If you need anything else, feel free to reach out!"
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Albert Sekou Cole

June 2, 2025

5  out of  5
rating by Albert Sekou Cole
"Kelvin@StateFarm is an amazing insurance agent. He was patient, clear, professional with kind words that urged me on to the finish line. This is my first time to truly understand how auto insurance policy works. Thank you again Kelvin for your professionalism in handling my case. Albert Cole"
We responded:
"Thank you for your review, Albert! I'm delighted to hear about your positive experience with Kevin. His dedication to providing clear and professional service is something we truly value. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Tara Thompson

May 27, 2025

5  out of  5
rating by Tara Thompson
"Kevin was very helpful and knowledgeable about what I needed he made me feel very comfortable out of all the insurance companies that I had contact Kevin made me feel real secure about the decision that I had made. State Farm is # 1 I wanna say Thank You so much Kevin from State Farm."
We responded:
"Thank you, Tara, for sharing your experience! I'm glad to hear that Kevin was able to assist you with his expertise and make you feel secure in your decision. Your satisfaction is important to us, and we're grateful to have Kevin as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Rich Manfredi

May 21, 2025

5  out of  5
rating by Rich Manfredi
"I've been a client with Pat here at Brian Cover for several years and always speak highly of him to friends and colleagues. I have enjoyed the service provided by the agency and always have a great time catching up with Pat as well. The agency provides a great experience from start to finish."
We responded:
"Thank you, Rich, for your wonderful feedback! I'm glad to hear that you've enjoyed the service and the experience with Pat over the years. It's fantastic to know that you speak highly of him to your friends and colleagues. If you ever need assistance, feel free to reach out. We're here to help!"
Profile photo of Rob Kohout

Rob Kohout

May 20, 2025

5  out of  5
rating by Rob Kohout
"Kevin Dejesus was very professional and perfect at follow up phone calls and assistance!!"
We responded:
"Thank you, Rob, for sharing your experience! I'm glad to know that Kevin's professionalism and dedication to follow-up calls and assistance made a positive impact. We appreciate your feedback and are here for any future insurance needs or questions you may have!"
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P. Sark

May 19, 2025

5  out of  5
rating by P. Sark
"If you value in person, professional, face too face service come see Alex Dejesus at State Farm on Grant Avenue. I stopped by on my way home from work on a Friday night. I did not realize they were closed. Alex was just closing up and instead of telling me to stop back on Monday he invited me in and we sat for over 1.5 hours going over my existing policies with another carrier. I told him I was still shopping around and he had no problem with that. He printed out his quotes and told me to call him if I had any questions. How many people today would stay late on a Friday night just to give out a quote? None! Long story short my existing carrier could not match the quotes I got from Alex. And on line shopping.... scams. They hook you up with an agent who doesn't go over and compare policies apples to apples and who are pushy as hell and bombard you with emails. Called Alex a week later, went over the numbers again with Alex and set up a time to sign up. Even that process was easy and he took care of canceling my old policies on the spot. Go see a live agent. Go see Alex. Friendly, professional and knowledgeable."
We responded:
"Thank you for sharing your experience! I'm glad Alex was able to assist you with such dedication and professionalism, even after hours! It's wonderful to know that he made the process smooth and straightforward for you. I enjoyed meeting you as well and look forward to continue assisting you and your loved ones for years to come! If you have any more questions or need further assistance, feel free to reach out. Just a heads up, we're here to help at the Academy office! "
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Monica Whitt

May 14, 2025

5  out of  5
rating by Monica Whitt
"Very good customer service, Kallie was very nice and helpful through the process of starting with State Farm. She provided me with answers and support."
We responded:
"Thank you, Monica, for sharing your experience! I'm glad to hear that Kallie was able to assist you effectively and provide the support you needed."
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Nafis Grayson

May 12, 2025

5  out of  5
rating by Nafis Grayson
"Ryan was amazing with helping me with my homeowners and car insurance. He explained everything in detail and was very knowledgeable. I really appreciate Ryan for everything he did for me today. You’re the best Ryan"
We responded:
"Thank you, Nafis, for sharing your experience! I’m glad to hear that Ryan was able to assist you with your homeowners and car insurance needs. His detailed explanations and knowledge are truly valuable to our team. If you have any more questions or need further assistance, please feel free to reach out."
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Peg Capasso

May 9, 2025

5  out of  5
rating by Peg Capasso
"I was looking for a reasonable price for car insurance and shopped around after years of paying way too much. I found Brian Cover right in my neighborhood and made a call. That was a few years ago and I never looked back. Recently, I had an accident and everything was handled in such a professional manner. As awful as it was, I was treated with respect and dignity and reassurance. It made me feel well taken care of and grateful. A big shout out to Kallie, who seems to always be the one to pick up the phone on the first ring. Thank you!"
We responded:
"Thank you, Peg, for sharing your experience! I'm happy to hear that you found a reasonable car insurance option with us and that our team was able to support you professionally during your recent accident. It's wonderful to know that Kallie has been there to assist you promptly. Should you need anything else or have further questions, feel free to reach out. We're here to help!"
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Clairreaser Watts

May 5, 2025

5  out of  5
rating by Clairreaser Watts
"After being an Allstate policy holder for several years, my sister and I decided to check out this number for seniors looking for lower automobile insurance. We felt we had nothing to lose by checking it out. To my surprise the person I spoke to transfer me to a State Farm agent. The agent was Pat McAneny, he was very helpful and answered our questions and concerns about coverage for our autos and home. We appreciate all his time, efforts and patience. Now, we are with the State Farm family."
We responded:
"Hey, Clairreaser! Thank you for the glowing review. We’re so glad you and your sister decided to explore your auto and home insurance options and gave our Philadelphia agency a chance. It’s great to hear that Pat took the time to walk you through everything and made sure your questions were answered without any pressure. Switching after several years with another company can feel like a big step, and we really appreciate you trusting us with it. Pat works hard to make the process clear and helpful, and we’re glad that came through. Welcome to the Brian Cover State Farm family—we’re honored to have you with us!"
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Alexandra Holland

May 2, 2025

5  out of  5
rating by Alexandra Holland
"Kallie was so great! She answered all my questions and made things so easy!"
We responded:
"Thank you, Alexandra! I'm happy to hear that Kallie was able to assist you effectively and make the process smooth. We appreciate your feedback and are here for any future questions or needs you may have!"
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nely suero

May 2, 2025

5  out of  5
rating by nely suero
"Kallie was so friendly and easy to speak to! She was incredibly patient, professional, and thorough when going over my home insurance quote. She took the time to explain everything clearly, answered all of my questions, and made sure I fully understood my options. It’s rare to come across someone so knowledgeable and personable. Thank you so much, Kallie—I genuinely appreciate your service!"
We responded:
"Thank you, Nely, for sharing your experience! I'm glad to hear that Kallie was able to assist you with such professionalism and care. Her dedication to ensuring you understood your insurance options is truly commendable. If you have any further questions or need assistance in the future, don't hesitate to reach out."
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Mayelimne Arias garcias

May 1, 2025

5  out of  5
rating by Mayelimne Arias garcias
"Buena"
We responded:
"¡Gracias, Mayelimne, por tus comentarios positivos! Me alegra saber que tuviste una buena experiencia con nuestra oficina. Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"