State Farm® Insurance Agent Brian Cover
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carmen Gonzalez
November 7, 2024
5
out of
5
rating by Carmen Gonzalez
"Joely was super helpful and professional in the way she handled my questions about my policy. Usually I dread calling my insurance because my past offices have been so rude but here at Brian Cover’s office the staff is super pleasant. 10/10 would recommend!"
We responded:
"Carmen, thank you for your wonderful review! I'm glad Joely was able to assist you with your policy questions in such a professional manner. It's great to know that our office has made a positive impression and that you find our staff pleasant. We truly appreciate your recommendation and look forward to assisting you with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Paul Petrasso
September 20, 2024
5
out of
5
rating by Paul Petrasso
"All my questions and concerns for adding a vehicle meet almost instantly.. All professional. Thanks Paul"
We responded:
"Paul, thank you for your fantastic review! I'm glad we could address your questions and concerns about adding a vehicle so promptly. Our team takes pride in providing professional service. If you need any further assistance, don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Jason Kill
September 16, 2024
5
out of
5
rating by Jason Kill
"I had a fantastic experience with my local State Farm Insurance office. Brittnay was incredibly helpful, taking the time to go over all the best options to find the perfect plan for me. She listened attentively to all my questions and provided detailed answers. I was set up with insurance within minutes, thanks to her efficiency and expertise. Highly recommend!"
We responded:
"Jason, thank you for sharing your fantastic experience! I'm glad Britanny could assist you so efficiently and provide detailed answers to all your questions. It's wonderful to know that you were set up with the perfect plan quickly. We appreciate your recommendation and are here for any insurance needs you may have. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Karelia Figueroa
June 2, 2024
5
out of
5
rating by Karelia Figueroa
"Thank you Britanny for your hard work and great service!!"
We responded:
"Thank you, Karelia, for recognizing Britanny's hard work and great service! We're pleased to hear you had a positive experience with us. At our office, providing top-notch service is our priority, and we're grateful for your kind feedback. If you ever need assistance in the future, feel free to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Roberto Rivera
June 2, 2024
5
out of
5
rating by Roberto Rivera
"My experience with Britanny was amazing! She provided tons of info about life insurance and she super nice. I highly recommend this office."
We responded:
"Roberto, I'm thrilled you had an amazing experience with Britanny! She's incredibly knowledgeable about life insurance and always goes above and beyond for our customers. We're grateful for your recommendation and look forward to assisting you further! - Brian Cover, State Farm Insurance Agent, Philadelphia, PA"
Lauren Smith
May 30, 2024
5
out of
5
rating by Lauren Smith
"Called to get a quote on a new vehicle and realized I've been overpaying on my insurance for years. The technical support lady Rachel was very helpful in answering my questions and explained everything thoroughly. I always consider customer service when I deal with an insurance company because so much of it goes over my head and I like to know that I'm making the right decisions. 10/10 highly recommend."
We responded:
"Lauren, we're thrilled you had a 10/10 experience with Rachel! We're pleased to hear she provided thorough explanations and helped you save money on your insurance. Our team is grateful for your recommendation and we're here for all your insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Amber Dickey
May 30, 2024
5
out of
5
rating by Amber Dickey
"I have enjoyed working with Rachel on my policy. She's always so kind, knowledgeable, and hilarious! I am a busy mom, so I genuinely appreciate her swift responses as my window of time to handle these types of things is small. Thank you, Rachel for your time and help with all of my insurance needs!!!"
We responded:
"Amber, I'm thrilled to hear you've had a great experience with Rachel! We're pleased to know she's been helpful, knowledgeable, and swift in assisting you with your insurance needs. Your satisfaction is our priority, and we're grateful for your kind words. If you ever need further assistance, feel free to reach out! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Connor Smith
May 30, 2024
5
out of
5
rating by Connor Smith
"I call to pay my bill and Rachel always answers. She's always nice and professional."
We responded:
"Connor, I'm pleased to hear that Rachel consistently provides you with nice and professional service when you call to pay your bill! We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Brittany Whitt
May 28, 2024
5
out of
5
rating by Brittany Whitt
"Rachel is a great addition to Brian's office. She is a great resource for financial services and understanding long term planning."
We responded:
"Brittany, I'm happy that Rachel has been a valuable asset in providing exceptional financial services and long-term planning support for your needs! I'm pleased that you found her expertise beneficial. Thank you for recognizing Rachel's dedication to assisting you with your insurance needs. We look forward to serving you further! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Robert Lagasse
May 28, 2024
5
out of
5
rating by Robert Lagasse
"Rachel jones is very nice and friendly."
We responded:
"Robert, I'm glad to hear that Rachel provided you with very nice and friendly service! At our office, we strive to ensure every interaction is pleasant and helpful. Thank you for recognizing Rachel's positive qualities. We're here for all your insurance needs! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
marlie jones
May 28, 2024
5
out of
5
rating by marlie jones
"Rachel helped me set up my coverage and explained what each coverage was. I'm grateful she took the time to go over my limits and helped me figure out what was best for me and my family."
We responded:
"Marlie, I'm happy to hear that Rachel provided such detailed assistance in setting up your coverage! We're pleased that she took the time to explain everything thoroughly and ensure you have the best protection for your family. If you have any more questions or need further assistance, feel free to reach out anytime! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
HONG-LI CHOU
March 22, 2024
5
out of
5
rating by HONG-LI CHOU
"Much appreciation to the Brian Cover group for their assistance with my auto insurance. Special thanks to Mr. Pat McAneny for taking care of my policy and providing me with a wonderful discount. Pat is a remarkable individual who handles my case with patience and is always willing to assist customers. I highly value his honest and reliable service and would highly recommend him to others."
We responded:
"Thank you so much for your wonderful review! We are delighted to hear about your positive experience with Pat and our team. Providing excellent service and valuable discounts to our customers is always our top priority. We appreciate your recommendation and look forward to continuing to assist you with all your auto insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Steve Camarda
March 17, 2024
5
out of
5
rating by Steve Camarda
"Great Insurance people"
We responded:
"Steve, we are thrilled to hear that you had a great experience with our insurance team. Providing excellent service is our top priority, and we appreciate your positive feedback. Thank you for choosing Brian Cover - State Farm Insurance Agent for your insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Dave Bingel
March 12, 2024
5
out of
5
rating by Dave Bingel
"Was just in the office my 80 year old father just bought a new car and needed to adjust his policy, we were met by Kalli who immediately met us and pulled out our chairs, she handled every question and was unbelievable as far as customer service goes, 10 out of 10 experience,"
We responded:
"Dave, we are thrilled to hear about the exceptional service Kalli provided to you and your father during your recent visit to our office. We are delighted that she was able to assist with adjusting the policy for the new car purchase and ensure all your questions were answered promptly. Thank you for recognizing Kalli's dedication to providing top-notch customer service. We appreciate your kind words and look forward to continuing to assist you with all your insurance needs. - Brian Cover, State Farm Insurance Agent, Philadelphia, PA"
Daniel Devine
January 11, 2024
5
out of
5
rating by Daniel Devine
"Tim was awesome helped me save money on my auto insurance"
We responded:
"Daniel, thank you so much for the positive review! I am happy Tim was able to help with your auto insurance! "
Ramon Potter
January 11, 2024
5
out of
5
rating by Ramon Potter
"Alex is the absolute BEST. I don't think salesman as honest as him come by often, AT ALL. Not only is he honest but has the heart of a teacher and is very patient. Unfortunately, I did not get any product from him but he took the time to help me with all of my questions patiently even after he realized he wasn't going to sell me anything. I wish more people were like him in all industries. Thanks a million Alex on all your help and taking your time to teach me along the way."
We responded:
"Ramon, thank you for this stellar review! Your feedback is greatly appreciated by Alex, my team and I. I am thrilled to hear that Alex was so helpful and patient! "
Theresa Lynn
January 9, 2024
5
out of
5
rating by Theresa Lynn
"Tim was amazing!"
We responded:
"Theresa! You're amazing for this great review! "
Jeff Gottesman
October 17, 2023
5
out of
5
rating by Jeff Gottesman
"Great agent !"
We responded:
"Thank you Jeff for your review and five stars!"
Dinkboy Morris
September 20, 2021
3
out of
5
rating by Dinkboy Morris
"Everything is good besides the towing they have to have the worst towing system ever it's terrible I'm gone change insurance because of it I been waiting for a tow all day I called them and they told me its canceled and didn't know why and told me to call in the morning after I waited in the house all day and wasted my time and nobody knows nothing they just there getting paid it's the worst don't get insurance with them...."
We responded:
"Hi Dinkboy, I am so sorry you had a negative experience with State Farm's roadside assistance. We have an alliance with Agero. They handle our roadside assistance. Like many industries, I am aware there is a shortage of tow truck drivers which is causing increased wait times. State Farm and Agero realized this was an issue. A few days after you wrote this review they started offering to cover fares up to $30 using Lyft to help customers so they didn't have to wait with their vehicle. I know it didn't help your situation, but the company was able to identify the problem and implement a solution. Dinkboy, would you mind giving me a call on my cell phone 215-287-3495. I'd really like to talk about this with you. I would call you but I can't identify you as one of my customers with your sceen name, "Dinkboy Morris". I'd love to hear from you. Thanks, Brian Cover"
Dennis Deitsch
August 29, 2021
5
out of
5
rating by Dennis Deitsch
"Another wonderful interaction with Luke at the office. My mechanic accidentally got grease and oil on my insurance card. A quick call to Brian's office got me to Luke. Luke emailed me a copy of my card so I could immediately replace the damaged one. Thanks again State Farm, Luke and Brian."
We responded:
"Thanks Dennis, I really appreciate the 5 star review. I am glad Luke was helpful. I'm looking forward to letting him know about your review. Thanks again, Brian"
George Ubil
April 12, 2021
5
out of
5
rating by George Ubil
"Right price. Super friendly."
We responded:
"Thanks George. We really appreciate the five stars."
pamela williams
August 10, 2020
5
out of
5
rating by pamela williams
"Very friendly & patient!! All around good Guy!!"
We responded:
"Thanks Pamela. I appreciate the 5 stars, we are always here to help!"
Juana Cruz
March 20, 2020
5
out of
5
rating by Juana Cruz
"I love this place! When your in an emergency situation and you need them to fax over something or to send you proof of your insurance through your email they do it right away. I've been with them for about 2 years now and They are always so polite to me and my family. I highly recommend this place."
We responded:
"Nadia - There's no better compliment than hearing a great review and recommendation about our agency and staff. Thank you for putting your trust in us!"
Michael K Buck
March 1, 2020
5
out of
5
rating by Michael K Buck
"Nice staff, very helpful, good business! A five star company!"
We responded:
"Michael - Thank you for your kind words. My team and I really appreciate your feedback."
Carol Leeper
February 12, 2020
5
out of
5
rating by Carol Leeper
"The Medicare meeting was good and informative. Chris Fischer was very knowledgeable and helpful. Also very very pleasant!"
We responded:
"Carol, thanks for the review and the five stars. I am so happy we were able to help. Chris is great, isn't he?"